In The Wheel of Employee Engagement: An Introduction, we discussed how to create your own Wheel of Employee Engagement. Now, let’s look at each of the identified areas and explore some suggestions for improving our previous rating. Remember, our goal is to align all areas along the same rating beginning with “Average.”
Using our example Wheel of Employee Engagement, the first area of disengagement we will review is the “Manager – Employee Relationship.”
In our example, we rated ourselves as “Average.” Since this area is already at our baseline, we would want to start by identifying another area where we rated ourselves as “No Focus” or “Below Average” before beginning to look at the suggestions in the “Above Average” category.
Regardless of where you rated yourself, let’s look at some suggestions to attain each of the ratings.
Average
- Checks in with the team each day.
- Remains available and accessible to everyone on the team.
- Works with employees to reach business objectives.
- Communicates with team members and individuals in a timely manner.
- Respects each team member as an individual.
- Performs timely performance reviews and creates action plans to develop employees.
- Sets clear expectations for the team.
- Effectively onboards new hires.
Above Average
- Knows each team member, their goals, personal interests, families, etc.
- Sets clear accountability, responsibility, and authority within the team.
- Demonstrates a willingness to jump in when and where needed to help the team succeed.
- Recognizes and rewards team members as well as those outside the team.
- Provides team members with opportunities for growth and development.
- Includes employees in decision-making and in the hiring process.
- Gives prompt constructive feedback.
- Creates strong partnerships and fosters collaboration within and outside of the team.
- Welcomes suggestions and feedback.
- Knows the operation can run fluidly in their absence.
Superior
Note: While it may be possible to attain this level, there will be times when further work will be needed, i.e., new employees, reorganizations, business challenges, etc. Improving the manager – employee relationship is an ongoing process.
- Demonstrates humility by letting employees get to know their own strengths and weaknesses.
- Works to remain current with industry, business, and cultural trends.
- Continuously involved in self-development activities.
- Models great performance.
- Translates business objectives into accountable and actionable goals for each team member.
- Maximizes the strengths of all team members.
- Ensures all employees are fully immersed in corporate culture.
- Teaches, coaches, and counsels employees.
- Looks for ways to continuously improve.
- Provides opportunities for advancement.
- Hires smarter people.
NOTE: The items listed above are meant to provide you with a starting point as you consider ways to improve your category ratings. They are not meant to be comprehensive.
What are your thoughts on these suggestions? What would you include/exclude from each rating?
In the next post, we’ll look at ways to improve the second area of disengagement: Rewards and Recognition. Until then, revisit some previous posts on this subject to gain more information.
- Are Managers Obsolete?
- Step Away From Your Desk
- To Most Employees, Managers Are The Company
- Cyber Monday
- Black Friday
- Just Say Hello!
- Are Your New Managers Positioned for Success?
- Employee Engagement: Your Résumé Your Eulogy
- Employee Engagement and Opportunity Cost
- What Crayons Can Teach Us About Employee Engagement
Let’s Engage!
I’m Agent in Engagement Simpson…Gregory F Simpson.
I’m excited about this opportunity to connect with fellow “Agents.” Subscribe to the RSS Feed to receive the latest updates and/or register to comment on posts.
You can follow me @agtinengagement.
Email me at g…@a…t.com.
Learn more about me at www.gregoryfsimpson.com.
P.S. First time here? Welcome to the Agent In Engagement site. Thanks for taking the time to stop by! I hope you’ll explore the rest of the site. Let me know what employee engagement topics interest you.
Other recent Agent in Engagement articles by Gregory F Simpson:
- Employee Engagement Briefing for Week of February 2 – 6, 2015
- Employee Engagement Quotes from January 26 – 29, 2015
- The Wheel of Employee Engagement: An Introduction
- Continuing to Engage Through The Infographic
- Top Employee Engagement Infographics of 2014
- The Favorite Employee Engagement Books I Read In 2014
