op Employee Engagement-Related Articles of 2017In 2017, our Employee Engagement Briefings highlighted 520 employee engagement-related articles. Twelve of those articles were featured as Spotlight Articles. We’ve narrowed those 12 articles to the four below. Here are the top 4 Spotlight Articles of 2017.

 

 

 

 

 

 

 

 

The 7 Elements in Mapping an Unforgettable Employee Experience

Employee Connect: “The employee experience has become increasingly important in HR management because of evolving business trends such as peer-to-peer sharing, high turnover rates and competitive recruiting practices. The employee journey begins before a job applicant even decides to apply, and it continues after the employee leaves the company as an alumnus. In today’s customer-centric marketing, the employee experience has become just as important as the customer journey because satisfied employees provide better customer service and generate staff and customer referrals.”

 

 

 

 

How to Improve Employee Lifetime Value Through Employee Experience

Greenhouse: “In this series, we’ll be sharing how the People team at Greenhouse considers the work that they’re doing in relation to ELTV and share a few tips on how you can think about your own work through this lens. At Greenhouse, our People department consists of Talent Acquisition, People Operations, Employee Experience, and Talent Management. In this post, Director of Employee Experience Melanie Oberman shares the impact her team’s work can have on ELTV.”

 

 

 

 

Want Your Employees to Trust You? Show You Trust Them

Harvard Business Review: “In short, trust begets trust. When people are trusted, they tend to trust in return. But people must feel trusted to reciprocate trust. Managers have to do more than trust employees; they need to show it. Based on our research work and time spent in companies studying trust, we’ve identified some of the most important ways managers erode trust and how they can signal it more clearly to their teams.”

 

 

 

 

8 major HR Trends for 2018

HR Trend Institute: “The HR Trend Institute was founded nearly four years ago. Our first annual HR Trends prediction appeared in December 2014. In this article the overview of major trends we consider relevant for 2018. “Power to the People” and “Employee Intimacy” made the list.”

 

 

 

 

Fellow Agents, what are your thoughts on 2017’s must-read intelligence? What must-reads would you suggest?

 

 

Let’s Engage! 

I’m Agent in Engagement Simpson…Gregory F Simpson.

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