DECLASSIFIED - Wikimedia Commons

I’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest briefing on employee engagement intelligence. Follow @agtinengagement to stay current with the latest updates.



“These assets have been declassified and should be distributed to fellow “Agents” for review.”



SPOTLIGHT ARTICLE

Psychological Safety: The Key to High-Performing Teams

OfficeVibe: “Credit for coining the phrase belongs to the brilliant Amy C. Edmondson, who defines it as “a shared belief that the team is safe for interpersonal risk taking.” In other words, psychologically safe teams trust each other to experiment without judgement, voice opinions without being shamed, and fail without being labelled a failure.” “Psychological safety takes time and a deliberate effort to develop and maintain on your team.”




The Tactic This Expert Uses to Assess Soft-Skills (Hint: It Doesn’t Involve Behavioral Questions)

LinkedIn Talent Blog: “’As an alternative to “tell me about a time you collaborated with a teammate,” why not try sitting next to the candidate in the interview and collaborating on something. See if they can receive and incorporate feedback without getting defensive, see if they naturally engage you when working through a problem, see if they ask for help.’ Don’t get stuck in the past. Here are steps to asking effective situational questions that will help you suss out candidates’ soft skills.”



How To Lead, Motivate, And Collaborate With A Team You Cannot See: Advice From The CEO Of LiveOps

The Future Organization: “Today’s guest is Greg Hanover, CEO of LiveOps a virtual call center company that has been around for 18 years. Today we are talking about how to effectively lead a virtual team. Greg, who leads a team of 14,000 independent contractors who work from home, has valuable insight into how to communicate, train, collaborate, and motivate a team you cannot see.”



Without Coaching and Goal-setting, Your 360 Degree Feedback Process is a Waste of Time and Money

Decision Wise: “In studies conducted by DecisionWise researchers over the past decade, we have found some interesting facts about making the 360-degree feedback process more effective. Two areas stand out more than any others: Coaching and Goal Setting.”



The Hyper-Personalization Of HR Services

Forbes: “In this next-generation workplace, how can human resources managers bring together the efforts of a diverse workforce that engages with an organization in different ways? I believe the solution lies in the two-way flow of information in today’s always-connected world that enables organizations to create targeted, customized and hyper-personalized employee experiences.”



How Data Improves the Employee Experience: Q+A

Steelcase: “The Smart + Connected Workplace is about giving people the tools to move, think and feel better so they can engage like never before.”



A new generation of young managers is reshaping how we work

Fast Company: “Younger generations are stepping up at an astounding clip as baby boomers retire. And technology is radically altering the types of skills most companies need.



New technologies for HR managers boost employee experience

Search HR Software: “Many of the third-wave technologies get their mojo from trends that are sweeping the broader IT world, especially mobility, analytics, AI, cloud computing and big data. This handbook touches on all these technologies and their roles in HR. Our first feature explains how the trendy concept of the “intelligent enterprise” could influence HR’s strategies. Next, we highlight the benefits and challenges of chatbots that handle the more rote tasks of HR managers and recruiters. Finally, we examine the top six technologies HR pros need to watch in 2019.”



7 Unexpected Employee Performance Management Trends To Watch For In 2019

15Five: “For the last three years, our posts on employee engagement and management trends have been our top performers, showing that the term consistently resonates with managers, company leaders, and HR professionals. But employee engagement is really a metric to understand the success of your overall employee performance management strategy. We’ve assembled this list of top trends to help you create or refine your employee performance management strategy in 2019.”



Women of Color Get Less Support at Work. Here’s How Managers Can Change That.

Harvard Business Review: “How can leaders help the women of color on their teams to advance? We propose six actions that can be taken immediately.”




Fellow Agents, what are your thoughts on this intelligence? What do you have to add?  What other sources should be consulted? Make entries in the comments log below.




Let’s Engage!  

I’m Agent in Engagement Simpson…Gregory F Simpson.  

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.  

Photo of Gregory F Simpson

You can follow me @agtinengagement.  
Email me at g…@a…t.com.  
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.  
Learn more about me at gregoryfsimpson.com.  



P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.  

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson: