I’m Simpson…Gregory F Simpson, Agent In Engagement. Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.
“These assets have been declassified and should be distributed to fellow “Agents” for review.”
SPOTLIGHT ARTICLE
The Ten C’s of Employee Engagement according to SJS
Contact Centres: “The ten C’s of employee engagement can engage heads, hearts, and hands, Stephen Pace CEO of SJS Solutions explains.”
As Organizational Design Evolves, Recognition is There to Help
Recognize This!: “Organizations increasingly benefit from designs centered on networks of small teams. These models are a natural fit for similarly flexible and empowered approaches to recognition.”
Can March Madness Be Used to Boost Employee Morale?
The Cheat Sheet: “It’s worth considering what work-related benefits can come from allowing employees to get involved with March Madness and engage with each other on something other than project assignments or meeting agendas.”
Rethinking Talent and Technology
Human Resources Executive Online: “A visit to the Ultimate Software Connections customer conference highlights three areas in which HR leaders are — or should be — changing their approaches to talent challenges and rethinking ways technology can help.”
The 6 Factors That Drive Engagement for Managers
Tiny Pulse: “You can’t expect to have an engaged workforce if your managers aren’t engaged themselves. On the flip side, when managers are engaged, there’s a better chance your employees will be engaged too. So what drives employee engagement for managers? Let’s take a look at some of the things that make managers love their jobs.”
Taking a cue from top companies: better pay, better engagement
Benefits Pro: “It’s a tale as old as the hills, one that still rings true: Employers think they’re paying their employees a fair wage, and employees disagree.”
[QUIZ] What’s Your Turnover Risk?
Globoforce: “a recent Towers Watson survey showed 50% of all organizations globally reported difficulty retaining their high-potential and top performers. In fact, according to the most recent SHRM/Globoforce report, retention is the #1 challenge faced by HR organizations—topping the list for the first time in the history of that survey.”
The Top 5 Signs Your Employee Onboarding Program Needs an Overhaul
Tiny Pulse: “If you haven’t revisited your onboarding program in quite some time, chances are you’ll need to make at least a few tweaks. Need some help? Here are five signs it’s time to overhaul your onboarding program right away.”
The Case for Developing Communication Skills in Managers: More Engagement, More Profits
Association for Talent Development: “The ATD Research report, The Coaching Approach: A Key Tool for Successful Managers, found that 69 percent of respondents use coaching to improve communication between managers and employees. Coaching requires the manager to practice providing continuous feedback using coaching conversations. It is important that managers practice soft skills, including communication, because these tend to be lacking in managers.”
How to Be the Team Leader You Wish You Had Starting Out
Bonusly: “You have a few choices. You can be one of the bosses you remember less than fondly from the past, or you can work to become the team leader you wish you had years ago. There are a few keys to achieving that goal. If given some genuine effort, they’ll pay massive dividends.”
Blowing Up Traditional Workplace Hierarchy With Sideways Management
Tiny Pulse: “We here at TINYpulse are predicting that managing sideways will be a growing trend in 2016. The top-down hierarchy has lost relevance — and smart organizations are looking for employees to push their peers to become better professionals. By allowing employees to exert more control, you can create a workplace that’s focused on accountability.”
The Importance of 1:1 Meetings — And What You Should Discuss in Them
Tiny Pulse: “Beyond engagement, one-on-ones provide great opportunities for managers to coach and train their employees. You can discuss an employee’s weekly performance and offer a few tidbits of advice as to how they could do better next week. Now that you understand the necessity of one-on-one meetings, it’s time to figure out what needs to be discussed in order for such engagements to be most productive.”
The Discipline of Employee Engagement
Maritz Motivation: “Employee engagement isn’t rocket science – you don’t need an MBA to make it happen. It’s a discipline – one that calls for MBWA (management by walking around) to be successful.”
True Grit: Q+A with Caroline Adams Miller
Globoforce: “What makes someone “gritty”? Is it possible to build more grit into our workplace? And how can we raise performance standards while building compassionate, human-focused work environments? These are some of the questions we asked WorkHuman speaker Caroline Adams Miller, a positive psychology coach who’s worked with senior executives, professional athletes, and politicians. Caroline shares tips for giving effective praise, the opposite of grit, and the most damaging kind of feedback.”
The Secrets of Low Turnover Companies [Infographic]
High Ground: “One metric often used to assess the health and attractive power of an organization is its turnover rate. Measured as the percentage of employees in a workforce who leave during a set period of time, turnover rate reflects employee engagement at a certain company. Turnover rate is a top concern for all HR professionals and organizational leaders. The question is, what can be done to sustain or improve the rate?”
Why Employees And Management Have Such Different Ideas About Company Culture
Fast Company: “A new survey illustrates the wide gap between the opinions of workers and management on what’s important to creating a great culture.”
People Analytics Speeding Up Employee Engagement
CXO Today: “Rishi Rana, General Manager, India and APAC, SumTotal Systems, A Skillsoft Company in a conversation with CXOtoday explains the recent trends in HR analytics and how people analytics lead to better employee satisfaction and engagement.”
VIDEO: Your Employees Want to Be Known
Convenience Store News: “In the third installment of its employee engagement video series, the North America NACS Council of the Coca-Cola Retailing Research Council (CCRRC) shows convenience store retailers how their employees, just like everyone else, want to be known as the unique people they are.”
4 Profit and Loss Benefits of Employee Engagement
Business 2 Community: “As an employer and a leader, you need to have an active role in making employee engagement possible and sustainable. The benefits of employee engagement help your company on many levels, including your bottom line.”
The Toll a Terrible Boss Takes on an Employee’s Well-Being
Tiny Pulse: “A nightmare boss is, well, a nightmare to work for. It’s easy for people to talk about not letting work affect their personal lives, but is it really all that possible? Thanks to technology, the line that separates work and personal life is blurred, and it’s become more and more difficult to separate the two.”
Fellow Agents, what are your thoughts on this intelligence? What do you have to add? What other sources should be consulted? Make entries in the comments log below.
Let’s Engage!
I’m Agent in Engagement Simpson…Gregory F Simpson.
Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.
You can follow me @agtinengagement.
Email me at g…@a…t.com.
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.
Learn more about me at gregoryfsimpson.com.
P.S. First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.
Other recent Agent in Engagement data/reports by Agent Gregory F Simpson:
- Veteran Employee Engagement Operative Insights: 2016.03.14 – 2016.03.18
- 16 Sweet Ways You Can Score With Employee Engagement
- What Can You Learn From the Superboss Playbook?
- March Forth on Employee Appreciation
- Employee Engagement: Where to Start?
- Stop Talking About Discretionary Effort!
- Lent in a Business Context: Give Up Giving Up
