I’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.     “These assets have been declassified and should be distributed to fellow “Agents” for review.”     SPOTLIGHT ARTICLE How Middle Managers Can Boost Employee Engagement And Customer Experience  Forbes: “[W]hat holds back many organisations efforts to improve their employee engagement? Well, according to Gallup, 70% percent of the variance between top quartile and bottom quartile performing companies, in terms of employee engagement, can be explained by the quality of that organisation’s managers. So, what should firms [...]