I’m Simpson…Gregory F Simpson, Agent In Engagement.  Below is the latest intelligence briefing on employee engagement. Follow @agtinengagement to stay current with the latest updates.     “These assets have been declassified and should be distributed to fellow “Agents” for review.”     SPOTLIGHT ARTICLE 9 Devastating Truths Undermining Your Employee Engagement Customer Think: “So what is the truth behind some of the common practices that so many call center leaders assume or think is working, that are in fact creating unintentional self-sabotage?”          Why You Need To Hire Based On Company Alignment  SparkHire: “One of the most important [...]