I recently read The Difference: When Good Enough Isn't Enough1 by Subir Chowdhury. It resonated with me given his focus on creating a caring mindset.  In the context of employee engagement, I’m providing some highlights of the book so you’ll have the tools you need to create a caring mindset.       Introduction “This book is aimed at overcoming a fallacy that too many of us, in today’s hectic, demanding times, have succumbed to – that good enough is good enough. What I have found, in my decades of work with many of the top leaders in business, is that [...]