The basis of employee experience and employee engagement is relationships. One of the most important relationships is with your direct manager. According to Gallup, “Managers Account for 70% of Variance in Employee Engagement.”1 So how can we focus on and improve our relationship with our manager and others in the workplace? In Mind Gym: Achieve More by Thinking Differently, the authors provide research that the strength of a relationship can be determined in less than 15 minutes just by listening to how two people talk to each other. Responses feed the conversation or shut it down. And those responses are [...]