In 2018, our Employee Engagement Briefings highlighted 520 employee experience / employee engagement-related articles. Each week, one article was spotlighted. Each month, the weekly spotlighted articles were highlighted. The monthly spotlighted articles were reviewed to identify the top 3 spotlight articles of the quarter. Now, as we recap 2018, we’ve taken our quarterly intelligence and distilled it into the Top 4 must-read articles of the year. From the January 25, 2018 Intelligence Briefing: 2018 Will Be the Year of Employee Experience Forbes: “Now that according to Gartner more than 90% of businesses compete primarily on the basis of customer experience (CX), it’s [...]