It’s time for our annual countdown of the most-viewed blog posts of the past 12 months. There were 142 Agent In Engagement posts in 2018 and your visits determined the top 5 most popular posts of the year. For reference, you’ll find a link to each article, as well as a brief synopsis of its content. Here they are in reverse order: Companies Demonstrate “LOVE” to Their Employees When it comes to their employees, most companies demonstrate “LOVE” or rather, “Levels of Varying Engagement.”  What they should be focused on is “HEART” or,” Helping Employees Achieve Results – Together.” Top [...]