2018 Top Employee Experience - Employee Engagement Intelligence

In 2018, our Employee Engagement Briefings highlighted 520 employee experience / employee engagement-related articles. Each week, one article was spotlighted. Each month, the weekly spotlighted articles were highlighted. The monthly spotlighted articles were reviewed to identify the top 3 spotlight articles of the quarter. Now, as we recap 2018, we’ve taken our quarterly intelligence and distilled it into the Top 4 must-read articles of the year.





From the January 25, 2018 Intelligence Briefing:

2018 Will Be the Year of Employee Experience

Forbes: “Now that according to Gartner more than 90% of businesses compete primarily on the basis of customer experience (CX), it’s no longer enough to make CX a corporate priority.  The next competitive frontier is employee experience (EX) and the signs indicate so strongly that EX will become the next priority for organizations that I’m calling 2018 The Year of Employee Experience.



From the May 9, 2018 Intelligence Briefing:

What Managers Can Do To Connect With Their Employees

OfficeVibe: “As a manager, you act as a mentor, coach, and leader to your team. But that doesn’t mean there should be a level of separation between you and your employees. Quite the opposite—you should be connecting with employees and your team should feel like you’re one of them.” “This post will focus on helping you understand Self-Regulation and how it affects your relationships with employees—and give you some tips on improving both.”



From the July 18, 2018 Intelligence Briefing:

Creating a Purpose-Driven Organization

Harvard Business Review: “In this article we provide a framework that can help managers break out of this vicious cycle. In our consulting work with hundreds of organizations and in our research—which includes extensive interviews with dozens of leaders and the development of a theoretical modell—we have come to see that when an authentic purpose permeates business strategy and decision making, the personal good and the collective good become one. Positive peer pressure kicks in, and employees are reenergized. Collaboration increases, learning accelerates, and performance climbs. We’ll look at how you can set off a similar chain of events in your organization, drawing on examples from a range of companies.”



From the October 31, 2018 Intelligence Briefing:

The Role of a Manager Has to Change in 5 Key Ways

Harvard Business Review: “For almost 100 years, management has been associated with the five basic functions outlined by management theorist Henri Fayol: planning, organizing, staffing, directing, and controlling. These have become the default dimensions of a manager. But they relate to pursuing a fixed target in a stable landscape. Take away the stability of the landscape, and one needs to start thinking about the fluidity of the target. This is what’s happening today, and managers must move away from the friendly confines of these five tasks.”




Fellow Agents, what are your thoughts on 2108’s must-read intelligence? Which of these three articles is the most important piece of intelligence for you?



Let’s Engage!  

I’m Agent in Engagement Simpson…Gregory F Simpson.  

Employee engagement is a critical mission. I hope I can count on your help! Subscribe to the RSS Feed to receive the latest intelligence/insights and/or register to make entries in the comments log.  

Photo of Gregory F Simpson

You can follow me @agtinengagement.  
Email me at g…@a…t.com.  
Connect via LinkedIn at LinkedIn.com/in/GregoryFSimpson.  
Learn more about me at gregoryfsimpson.com.  



P.S.  First contact? Welcome to the Agent In Engagement community. Explore and join fellow employee engagement operatives in targeting a known thief – alias: Disengagement. Together we can bring this thief to justice and make the world a better place for all companies and their employees.  

Other recent Agent in Engagement data/reports by Agent Gregory F Simpson: